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Compassionate Counselling for Heidelberg Residents

Are you searching for a trusted counsellor near Heidelberg? True Self Space offers trauma-informed counselling and psychotherapy in nearby Templestowe. Whether you're dealing with anxiety, relationship challenges, past trauma, or simply feeling disconnected from yourself, we provide a safe and welcoming space where you can be truly seen and heard.


Our Templestowe clinic is easily accessible from Heidelberg via the Eastern Freeway or Heidelberg Road, making it convenient for residents throughout Heidelberg, Heidelberg Heights, and surrounding areas.

Counselling Services We Offer to Heidelberg Clients

Trauma Counselling in Heidelberg

 

Living with the effects of past trauma can feel isolating and overwhelming. Our trauma counselling provides a compassionate, carefully-paced approach to healing. We work with your nervous system and emotions at a pace that feels safe, helping you rebuild trust in yourself and others while strengthening your inner stability.

Internal Family Systems (IFS) Psychotherapy in Heidelberg

 

IFS therapy helps you explore the different "parts" of yourself - those carrying pain, fear, criticism, or protection. This deeper psychotherapy work is ideal for Heidelberg residents seeking lasting emotional healing, particularly those navigating complex trauma, recurring relationship patterns, or a sense of disconnection from their authentic self.

Teen Counselling in Heidelberg (Ages 12-18)

 

Adolescence brings unique pressures - from academic stress to friendship dynamics and identity exploration. Our teen counselling provides a supportive, non-judgmental space for young people from Heidelberg to develop emotional awareness, build self-esteem, and learn healthy ways to manage anxiety and stress.

Adult Counselling in Heidelberg

 

Whether you're experiencing anxiety, low self-worth, people-pleasing tendencies, or difficulty navigating life transitions, our adult counselling offers gentle guidance and practical tools. Through compassionate conversation and guided reflection, you'll gain deeper understanding of your patterns and reconnect with your authentic self.

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Why Heidelberg Residents Choose True Self Space

Convenient Location: Our Templestowe practice is just a short 15-20 minute drive from Heidelberg via the Eastern Freeway or Heidelberg Road.


Specialist Expertise: Melanie Pontikis is a PACFA and IFS registered psychotherapist with extensive training in trauma-informed care, Internal Family Systems therapy, and relational psychotherapy.


Flexible Options: We offer both in-person sessions at our private Templestowe clinic and online telehealth appointments for added convenience.


Safe, Welcoming Space: From your first consultation, you'll experience a calm, supportive environment where there's no judgment - only understanding and compassion.

About Melanie Pontikis

Your Local Heidelberg-Area Counsellor

 

Melanie Pontikis is a registered psychotherapist who specialises in helping adolescents and adults navigate anxiety, trauma, relationship challenges, and self-esteem issues. Her approach integrates:

 

  • Internal Family Systems (IFS) / Parts Work - exploring your inner world with curiosity and compassion

  • Trauma-informed care - working safely with past experiences that still impact you today

  • Relational and attachment-based frameworks - understanding how early relationships shape current patterns

  • Client-centred practice - your pace, your goals, your healing journey


Melanie creates a space where Heidelberg residents feel genuinely heard, supported, and empowered to reconnect with their true selves.

How to Get to True Self Space from Heidelberg

By Car:​

  • From Heidelberg town centre: Take Eastern Freeway east to Bulleen Road exit, continue to Templestowe (approximately 15 minutes)

  • Via Heidelberg Road: Continue east toward Bulleen and Templestowe (approximately 20 minutes)

  • Ample free parking available at our clinic

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Public Transport:​

  • Train from Heidelberg Station to Clifton Hill, then bus route 281 or 282 to Templestowe (approximately 40 minutes)

  • Several bus routes connect through the area

  • Online sessions offer a convenient alternative

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Online Sessions: Can't make it to our Templestowe location? We offer secure telehealth appointments via video call, so you can access counselling from the comfort of your Heidelberg home.

What to Expect in Your First Session

Your first counselling session is about getting to know each other. We'll discuss:

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  • What's brought you to therapy and what you're hoping to work on

  • Your current challenges and how they're affecting your daily life

  • How therapy works and what you can expect from our sessions together

  • Any questions or concerns you might have


There's no pressure to have everything figured out or to share more than feels comfortable. This is your space, and we'll move at your pace.


After the session, we'll reflect together on how it felt and discuss whether True Self Space feels like the right fit for you.

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Frequently Asked Questions for Heidelberg Clients

 

Do I need a referral to see a counsellor? No referral is required. You can book directly with us through our website or by phone.


Are Medicare rebates available? We currently operate as a privately billing practice. Please visit our Services page for current session fees and payment options.


How long are counselling sessions? Standard sessions are 50 minutes. Your first session may run slightly longer to allow time for paperwork and questions.


Is counselling confidential? Yes, everything you share in counselling is confidential, with rare exceptions required by law (such as immediate risk of harm). We'll discuss confidentiality in detail during your first session.


Do you offer evening or weekend appointments? We offer flexible scheduling to accommodate work and school commitments. Please contact us to discuss availability that suits your schedule.


What's the difference between counselling and psychotherapy? Counselling often focuses on specific current challenges and practical coping strategies. Psychotherapy tends to explore deeper patterns, past experiences, and long-term emotional healing. We can discuss which approach might be most helpful for you during your free consultation.

Ready to Begin Your Journey?

If you're a Heidelberg resident looking for compassionate, trauma-informed counselling, we'd love to support you.

Book your free 15-minute consultation today to discuss your concerns, ask questions, and see if True Self Space is the right fit for your needs.

Whether you're struggling with anxiety, navigating past trauma, or simply feelingdisconnected from yourself, you don't have to do it alone.

 
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